Your questions, our answers.
You can pay back the loan principal at the end of the term or seek renewal for a further term. Prepayments are permitted at any time as the interest is paid upfront and considered earned. Payments must be made in USD.
Your gold and silver will continue to be stored securely, and fully insured, inside of SWP’s Cayman Islands vault. It will be placed in a segregated sub-account held in the name of SWP CAPITAL for the duration of the loan and returned to your account once the loan is repaid in full.
Yes, SWP requires clients to open an account prior to purchasing for home delivery or for storage at one of our secure facilities. To open an account, please click on "Open Account" in the top navigation bar. Once your account application is submitted, you can expect to receive a response from us within 2 - 3 business days confirming that your account has been approved.
Yes, you will still pay your regular storage fees for the metal being used as collateral.
Our online store is open 24 hours a day, 7 days a week for orders.
Please note: once your account is approved, it is not yet activated. An account representative will contact you shortly to complete the activation process and provide instructions for funding your account and purchasing precious metals.
Important: Wait for instructions from your representative before placing any orders. This ensures your account is properly set up for storage, delivery, and ongoing service.
Once your account is activated, you’ll be able to purchase metals for home delivery or secure storage at any of our global vault locations.
To ensure secure and efficient transactions, SWP has set maximum purchase limits for online orders. Currently the maximum limit is $140,000 per transaction. This limit helps us maintain a streamlined online purchasing experience while also ensuring compliance and security standards are met. If you’d like to place an order exceeding the $140,000 maximum, please contact a member of our sales team directly. They’ll be happy to assist you with a customized purchase solution.
Any precious metals sold to you by SWP directly qualifies as collateral. If the precious metals originated from an external source, 100 oz, 400 oz gold bars and 1000 oz silver bars will not qualify. All metal is subject to SWP’s approval.
There currently is no tariff on bullion gold coins in the Cayman Islands. The previously imposed 4% tariff on was repealed by the Cayman Islands Customs and Border Control, after it was found to be a misclassification error. All SWP clients wishing to move/buy and store gold bullion coins at our Cayman Islands offshore location can do so with immediate effect.
Yes. This is more common than you might think and easy to facilitate:
Click here for more information https://www.swpcayman.com/capital/borrowing or speak to Jeremy Varlow at 1-954-866-2461 and jv@swpcayman.com
All PMBSN are fully backed by a portfolio of physical precious metals stored by our sister company SWP. SWP Capital ensures that adequate collateral is maintained at all times so that your investment is never at risk.
Call-back verification is a security measure in which an SWP representative contacts you using the phone number on file to confirm the details of your transaction. This step helps ensure the request is genuine and authorized, providing an additional layer of protection against fraud.
Interest is paid upfront in full.
No, anyone can invest in a PMBSN.
Use the LIVE CHAT feature to speak with a client services representative in real time. Otherwise call 1 (888) 445-1977 or email info@swpcayman.com. Please have your SWP account number and/or email address available so we can assist you promptly.
The minimum online order size is 200 oz of silver or 2 oz of gold, platinum or palladium.
Yes, you can buy precious metals directly from SWP. We offer our clients direct access to all of the best-selling bullion products on the market and our product premiums are competitive with the US domestic market. When you buy from SWP, you can either take delivery to your home or business, or have the metal deposited to your SWP storage account in one of our global storage locations.
Once you've opened your SWP account, there are three simple ways that you can place your order:
#1 - Login to your SWP online account and go to the 'Buy Metals' page. Add your desired products to your shopping cart and then proceed to checkout.
#2 - Call 1 (888) 445-1977 ext.1 to speak with a Sales Representative. They will assist you with your order.
#3 - Email info@swpcayman.com with a list of products and quantities you'd like to purchase. A Sales Representative will respond to your email shortly.
Once you've placed your order, you will receive an invoice including payment instructions.
Please note: We do have a minimum order size of 200 oz of silver or 2 oz of gold, platinum and palladium for all location except UAE (Dubai). UAE minimums are currently 20 oz Gold/Platinum/Palladium and 1000 oz Silver.
You can place your order online 24 hours a day 7 days a week, or by calling 1 (888) 445-1977 or emailing info@swpcayman.com. Note, an SWP account is required to place an order.
Once your order is complete, you'll receive an order confirmation including payment instructions.
We accept the following methods of payment for precious metal orders:
All invoices are in USD. Our banking details are provided at the time of your order confirmation.
Clients with bank accounts in the Cayman Islands can also pay for their orders via bank transfer.
Note: We do not accept checks as payment for precious metal orders.
No problem. We have access to nearly all of the products available on the market. Just contact us by calling 1 (888) 445-1977 or by emailing info@swpcayman.com and let us know which product and quantity you’re looking for, and we’ll help you order it.
Yes, absolutely. SWP specializes in the secure storage of precious metal coins, rounds and bars. We offer our clients the ability to store in multiple locations worldwide including the Cayman Islands, Canada, the United States, Switzerland, Singapore, United Kingdom and UAE (Dubai). To learn more about our global storage locations, please visit our dedicated storage page.
Note: Collectable coins may not be accepted for storage. Please speak with an SWP representative prior to depositing collectable coins.
There are no minimum storage balance requirements, however our Secure Segregated Storage accounts are subject to a $50 USD minimum quarterly storage fee. Storage fees only begin to apply once a deposit has been completed to your account.
Absolutely. We use the most secure vaulting locations in the world to store our clients' precious metals. Each storage location is subject to a rigorous security audit, processes and best practices to keep our clients' assets safe at all times. The precious metals are housed within UL-rated vaults that meet the highest industry standards. Each storage location features a state-of-the-art security system and is monitored 24/7.
Our clients receive an Activity Report each time a deposit to their account is completed and a Statement of Holdings at the end of every month. Annual 3rd party audit reports are issued by Alfred H Knight and ALS Global, and are available upon request. An auditor report is an independent, unbiased report that confirms the metals that are stored in your account.
Clients can visit and inspect theirs metals by appointment. We require one week's advance notice of the desired visitation date so that we can confirm and accommodate the appointment request. Note: visitations are not possible at the Miami and Los Angeles locations.
We also provide a virtual audit service for clients with holdings in the Cayman Islands vault. The virtual audit service is available via a secure Zoom video call coordinated by SWP’s LBMA certified Vault Manager. The cost per virtual audit is $150 USD for the first hour. Any additional time is charged at $75 USD per each additional 30 minute segment. You can schedule a virtual audit of your account by contacting your account representative, or by emailing info@swpcayman.com or calling 1 (888) 445-1977. Learn more by watching this brief video.
Note: the virtual audit service is only available for the Cayman Islands vault.
No. Client metals are stored on a 100% allocated and fully segregated basis. Clients’ assets are never commingled, and the client remains the legal owner of his or her assets at all times.
Yes, all stored assets held in a Secure Segregated Storage account are fully insured for their full replacement value under our comprehensive precious metals insurance policy. Insurance includes protection against theft, fire, natural disasters, employee infidelity and mysterious disappearances. Evidence of our insurance is available upon request.